Glow Med Clinic Privacy Policy
Last Updated: July 17, 2025
At Glow Med Clinic, the privacy of our website visitors and clients is of utmost importance to us. This Privacy Policy explains what information we collect, how we use it, and how we protect your personal information.
1. Who We Are
Our website address is: https://www.glowmedclinic.com. Glow Med Clinic is a leading medical spa in Richmond Hill, Ontario, offering advanced aesthetic and skin and body rejuvenation services.
2. Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information You Directly Provide:
Contact Information: Name, email address, phone number, and any other details you provide when filling out contact/consultation forms on our website, contacting us by phone, or interacting with our Google Lead Forms.
Service-Related Information: Details about the aesthetic services you are interested in or receive.
Usage Data and Cookies:
We collect information about how you access and use our website (“Usage Data”). This Usage Data may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are small files which may include an anonymous unique identifier.
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
3. How We Use Your Information
Glow Med Clinic uses the collected data for various purposes:
To provide and maintain our website and services.
To notify you about changes to our services.
To provide customer support.
To gather analysis or valuable information so that we can improve our services.
To monitor the usage of our services.
To detect, prevent and address technical issues.
To respond to your inquiries and questions.
To send you relevant marketing and promotional information about our services, based on your interests.
To personalize your experience on our website and in our advertising.
4. How We Share Your Information
We do not share your personal information with third parties except in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, and providing services to you (such as Google for web analytics and advertising purposes, email marketing platforms, and online booking systems). These third parties are obligated to keep your information confidential.
Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), to protect and defend the rights or property of Glow Med Clinic, to prevent or investigate possible wrongdoing in connection with the services, or to protect the personal safety of users of the services or the public.
5. Embedded Content from Other Websites
Articles and pages on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
6. Your Data Protection Rights
You have specific rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.